Industry Experts Blog

Top 3 do’s When You’re on a Call

By: Joe Sommers Role: Applications Engineer & Instructor In my career, I’ve come across customers who are sometimes shocked by legendary customer service; even voicing their opinions on previous encounters with other service or salesman.  It’s important that your encounter with them is a good one. Focus on your impression: Many people forget to place themselves into their customer’s...

Power and Authority

By: Bill Withers Role: Community Exceleration! Team Hierarchy seems to be wired into us humans. My nephew’s five-year-old daughter overheard her parents discussing life insurance. She came into the room and tugged at her father’s sleeve: “Daddy, if Mommy dies, who’s in charge, you or me?” Little Sarah had a good idea: rather than assuming what’s what, get it...

Is sale a four letter word?

By: John Harrison Role: Sales Manager The Early Days: As I started my career as a Sales Engineer, I was always sheepish about telling people that I was in sales.  When I met people, I would say that I worked with Lasers, or that I was in manufacturing. I changed my business card from Sales Engineer to Business Development...

Fast Ways to Find Qualified Candidates

By: Amy Yasneski Role: Recruitment & Hiring Ever find yourself wondering, how do I find qualified candidates? Finding the right person to fill your open position can be tough while aiming to assure best skills, attitude, ethic and company fit.  More often than not, it means spending hours filtering through resumes and it’s about time we minimize our search...

Locks of Love

Hello Everyone, everyone I just wanted to let Partners know a little slice (in this case “cut”) of my life. I have this “Hair Curse”, lol. My hair grows fast, really really fast. I have measured it growing a foot a  year. Yeah I know. Just a couple of problems with this “Curse.” Option 1) If I want to...
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